Privacy Policy

We may collect personal information that you voluntarily provide when you contact us, inquire about artwork or services, submit a purchase request, complete a transaction, request delivery or installation, schedule a consultation, or subscribe to communications.

Information you provide may include:

• Name and contact information
• Email address and telephone number
• Billing and shipping addresses
• Artwork interests and inquiry details
• Transaction, invoice, and order information
• Delivery, installation, and service instructions
• Communications and inquiry history

We may also collect limited technical and usage information automatically when you use the website, including:

• Internet Protocol address
• Browser and device information
• Pages viewed and referring pages
• Approximate location derived from an IP address
• Cookie, analytics, and similar technology data
• Website interactions and usage information

We may receive information from service providers involved in payments, website hosting, analytics, shipping, marketing, social-media interactions, or transaction support.

Please do not submit sensitive personal information through a general website form unless Art R us specifically requests it for a legitimate transaction or legal purpose.

We may use personal information to:

• Respond to inquiries and provide customer support
• Present artworks and services relevant to an inquiry
• Process purchases, invoices, and transactions
• Coordinate shipping, delivery, pickup, or installation
• Provide confirmations, receipts, and service updates
• Maintain business, tax, provenance, and transaction records
• Operate, maintain, secure, and improve the website
• Detect fraud, abuse, chargebacks, or unauthorized activity
• Send marketing communications when permitted
• Comply with legal, regulatory, or contractual obligations
• Establish, exercise, or defend legal claims

We seek to collect and use information that is reasonably relevant to the purposes described in this Policy.

Payments made through our website or related services may be processed by third-party payment providers. Payment information is handled by the applicable provider according to its own privacy, security, and payment-processing terms.

Art R us does not intentionally store complete payment-card numbers or card-security codes on its own website servers. We may retain limited transaction information such as payment status, payment method, invoice number, and transaction date for business and legal records.

We may disclose personal information when reasonably necessary to trusted service providers and professional advisers that assist with our operations, including:

• Payment and transaction processors
• Shipping, crating, storage, delivery, and installation providers
• Website hosting and technology providers
• Email, analytics, advertising, and marketing providers
• Accountants, attorneys, insurers, and other professional advisers
• Government authorities or law enforcement when legally required

Depending on the service, disclosed information may include identifiers, contact details, transaction information, shipping information, device information, or website-usage information.

We may also disclose information when reasonably necessary to protect our rights, investigate suspected fraud, enforce an agreement, comply with law, or protect the safety and integrity of our business, collectors, artists, or others.

If Art R us participates in a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website usage, measure performance, prevent fraud, and support advertising or marketing on third-party platforms.

These technologies may collect device identifiers, Internet Protocol addresses, browser information, website activity, referring pages, approximate location, or interactions with advertisements and communications.

You may be able to control cookies through your browser, device, or available website preference controls. Disabling cookies may affect certain website functions. Third-party platforms may provide separate privacy and advertising controls through their own settings.

If you subscribe to marketing communications or otherwise request updates, we may send information about artworks, artists, exhibitions, events, gallery news, services, and collector opportunities.

You may unsubscribe from marketing email by using the unsubscribe link in the message or by contacting us. Unsubscribing from marketing does not prevent us from sending transactional or service-related communications.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, loss, or destruction.

No website, network, storage system, or method of electronic transmission can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

You should use care when sending personal information electronically and should not send complete payment-card information through ordinary email or an unsecured form.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including completing transactions, maintaining artwork and provenance records, providing services, resolving disputes, preventing fraud, enforcing agreements, and satisfying tax, accounting, insurance, or legal obligations.

Retention periods may vary depending on the type of information, the transaction, legal requirements, and legitimate business needs. Information may be deleted, anonymized, or securely disposed of when it is no longer reasonably necessary.

Depending on your location and applicable law, you may have the right to request:

• Confirmation of whether we process your personal information
• Access to certain personal information
• Correction of inaccurate personal information
• Deletion of certain personal information
• A portable copy of certain information
• Restriction of or objection to certain processing
• Opt-out of certain sales, sharing, or targeted advertising
• Withdrawal of consent where processing is based on consent

Privacy rights are subject to applicable exceptions, verification requirements, and legal limitations. We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted, subject to appropriate verification and authorization.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

To submit a request, email [email protected] with “Privacy Request” in the subject line, or use our contact page. Describe the request and provide sufficient information for us to identify the relevant records.

If applicable law provides a right to appeal a decision concerning a privacy request, you may submit an appeal by replying to our decision or emailing us with “Privacy Appeal” in the subject line.

Art R us does not sell personal information in exchange for money.

Our use of analytics, social-media, or advertising technologies may involve disclosing device identifiers, Internet Protocol addresses, cookie information, or website-usage information to third parties. Certain laws may define some of these activities as a “sale,” “sharing,” or processing for targeted advertising even when no money is exchanged.

Where applicable law provides an opt-out right, you may exercise that right through available cookie or advertising controls or by contacting us with “Privacy Opt-Out” in the subject line.

Art R us does not knowingly sell sensitive personal information or biometric information.

Our website may contain links to third-party websites, social-media platforms, payment services, or other external services. Art R us does not control and is not responsible for the privacy, security, or content practices of those third parties.

Review the privacy policies and settings of third-party services before providing personal information to them.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact us so that we can review and address the matter.

Art R us is located in the United States. If you access our website or provide information from another country, your information may be transferred to, processed in, or stored in the United States and other locations where our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws in your jurisdiction.

We may update this Privacy Policy to reflect changes in our practices, services, technology, or legal obligations. Changes will be posted on this page with an updated effective date.

When required by applicable law, we will provide additional notice or request consent before using personal information for a materially different purpose.